Skip to content Skip to navigation

Tidemark Status Update

System Performance Status: Normal.

Last Updated: 5/20/19 - 9:32 PM

FY19 Salary Budgets Error CORRECTED:  Position-based salary budgets for FY19 - the current year - have been fixed in Tidemark.

Tidemark System Upgrade DELAYED:  The new Tidemark version that was scheduled for implementation May 18-19 has been delayed due to problems with a 3rd-party vendor.  We will update users on the new upgrade date as soon as it is announced.  All Tidemark training scheduled for May and June will proceed as planned.  A job aid explaining the new user interface will be distributed at those training sessions and to all users when the upgrade does go through.

 

SYSTEM DOWNTIMES:

The Tidemark system's normal maintenance window is 10:30 pm - 6:45 am the next morning. This maintenance includes a daily “reboot” of all services and aims to improve system performance throughout the remainder of the day.

Additionally, manual processes are run in the system Monday evenings 7:30 - 10 pm, and all day Sunday. The system will still be up during these times, but you will experience additional slowness during these times, and may want to schedule accordingly.

DATA: 

Monthly Actuals, Pledge Data, Commitment Data
  • Reflects April YTD
PTA Feed
  • Typically updated nightly, but schedule may be impacted by patches.
Tidemark Authority
  • Changes made in Authority Manager before 5 pm are updated into Tidemark nightly.  If the update involves an authority role that is new for an org code, the changes are processed the following Monday night. Urgent updates can be done as needed; contact the UBO to request an off-cycle update.
  • Authority is current as of May 20, 2019.
Endowment Payout
  • Endowment Payout data for FY19 YER and FY20 Booked Budget has been updated from Hyperion Endowment app based on Feb 2019 YTD Actuals plus NEW GIFT projections entered by users during FY20 Budget Plan.  The data does not include any reinvestments or other adjustments entered manually by users during FY20 Budget Plan.  These will need to be entered by users into Tidemark for the FY20 Booked Budget.
  • This update was done May 6, 2019 at 5:28 pm.

Report an Issue:

ServiceNow

Maintenance Windows:

Every Day: 10:30 p.m. to 6:45 a.m. the following morning

Email Notifications:

To get immediate notifications via email, subscribe here.