Tidemark Status Update
Updates
Availability of Data
Month | Monthly Actuals, Pledge Data, Commitment Data | Endowment Payout* |
---|---|---|
December | January 13, 2023 | January 18, 2023 |
January | February 10, 2023 | February 16, 2023 |
* Calculations for additions or reductions to principal are normally scheduled to run nightly for all orgs.
Maintenance Schedule
Tidemark Authority
- Typically updated nightly, but the schedule may be impacted by patches.
- Changes made in Authority Manager before 6:30 pm are updated into Tidemark nightly. If the update involves an authority role that is new for an org code, the changes are processed the following Tuesday morning. Urgent updates can be done as needed; contact the UBO to request an off-cycle update.
Maintenance Windows
Every Day: 11:00 p.m. to 6 a.m. the following morning. This maintenance includes a daily “reboot” of all services and aims to improve system performance throughout the remainder of the day. A secondary reboot is also being administered during the lunch hour 12-12:30, to help with performance delays during peak seasons.
Additionally, manual processes are run in the system Monday evenings 7:30 - 10 pm, and all day Sunday. The system will still be up during these times, but you will experience additional slowness during these times and may want to schedule accordingly.
Clinical Operations Statement
For the latest information on availability, please contact Jennifer Pan.
Report an Issue
Email Notifications
To get immediate notifications via email, subscribe to the mailing list.